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Returns & Exchanges
At Cuyana, we want you to be completely satisfied with your fewer, better pieces. We accept returns of unworn, unwashed, and undamaged items within 30 days of purchase.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Prepare Your Package
Securely pack your items in the original packaging and include the provided packing slip to ensure accurate processing.
3
Attach Shipping Label
Download and print the prepaid shipping label from the portal and affix it to the outside of your return parcel.
4
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund has been issued.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing